Mystic flyer.
I was about to suggest that you wrote to Chirps (not certain whether you are in the UK). I see someone has suggested Chirps in the post above...any 'naughties' are investigated. Companies generally do not like beig investigated, especially where FS is concerned.
Good luck with your quest....I'm off abroad next week for about six to eight weeks, however, I shalll send it as soon as I can rake it out.
NC43