To me there seems to be a massive cultural difference here.....
You look at any successful (and unsuccessful) large cooperation in the US today..and I don't just mean airlines either. There seems to be an acceptance that it is more cost effective to retain experienced and skilled employees, as they add value throughout the business cycle. This is also highlighted in certain American airlines where a team or family spirit is part of the culture. The old adage of look after your employees..they will look after your customers....who will look after the shareholders seems to ring true.
Compare this to Pikey Air....Cut everything to the bone....chop and change T & C's without consultation, and generally act like tyrants when it comes to employee's, and hey guess what? customer service at Pikey Air in my experience..is virtually non-existent.