Much wild speculation, most of it way off track. There was an incident, it is the subject of an investigation, lessons have been learnt and procedures have been changed. Please wait for the final outcome. The identity of the airline involved is not a significant factor. Heathrow has come in for some bad publicity over the past few days; please try to put things in perspective. Last week we broke our daily movement record - 1353. The ATC Watches are working very hard under great duress to move the aircraft safely and expeditiously, but they are only human after all. Any incident is one too many, but serious incidents are few and far between. Please acknowledge that fact.