Originally Posted by Merlins Magic
Often a point of discussion as we walk through the terminal. The fact of the matter is, these are the people that 5-10 years ago did catch the bus. The budget airline industry has given everyone the opportunity to travel. I think for that reason, why complain. If you want a large seat, legroom, glass of wine, nice meal and service, then stop complaining and pay the $ for a business class seat.
Jetstar, Virgin and Freedom have tapped a specific market very well. If they continue to make money doing what they're doing, why would they go to the effort and expense to change their procedures.
MM