Originally Posted by ScapegoatisaSolution
BluePeter,
Is there a way of logging our genuine concerns over money, security, loss of allowances, etc? Enough queries ref a particular problem may help with damage limitation as I fear so many incidents of the failing system are not being noticed.
The only forum the unit has is a weekly return that is submitted by PMS to Innsworth. The return my unit submits does not 'pull its punches'. It has remained on unsatisfactory since rollout. The truth is there is no magic wand that can be waved. We are stuck with it, like it or not I'm afraid.
The failings of the system are all being noticed but the shear volume is overwhelming.
For individual help, try approaching your unit PSF, we are all maxed out, but I'm sure your staff will help (if the JPA system will let them),
but try reading the 'scrolling news' or FAQs on the Stn JPA website first. PSF staffs are all 'reading the on-line user guides' to find out how things are done, we certainly would not claim to be experts yet. As people find out the what/where and how the thing works the info is passed around.
As I stated in an earlier post the trainers only received the thing on the Friday prior to training proceeding on the following Monday. They did what they could in the time they had.
The JPAC staff pass out contradicting information, when and if you can get them to answer. Again lack of training/knowledge of the system.
So once again, I will agree with one and all 'It is a cluster' but we have to get on with it.
BPB