Found an excellent flaw in the system (one of many no doubt!!)
My immediate boss has now left the RAF on retirement and as such was on Terminal Leave when JPA came in and his replacement has just arrived. His boss (my Wg Cdr) also left the RAF and his replacement is not due in post for another couple of weeks!
I submit an expenses claim (shock horror I know, it worked), to be met be the caption, your form has been sent to your manager for approval. Ring PSF,
'Who is my manager?'
'Don't know, could be an audit check, please bring everything down to accounts'
Trundle off to accounts. Transpires that my expenses form has gone to my Sqn Ldr (who has left) for approval, after 5 days it will have been sent to my Wg Cdr (who has left), next it would have gone to the Gp Capt!!
Fortunately, the chief clerk saw sense and said that despite JPA being 'on-line' that I should go and fill in a F016 and get the claim manually. I could see that the PSF staff were getting really p*ssed off with the system too, more work for them and more work for everyone else...I am sure it will improve!