How long it will it take them to wreck I wonder
Perhaps BT will make it easier to contact a real person via dabs.com. When the fan on my asus motherboard failed (a known problem with that model), Asus advised me to contact dabs for the replacement. Every single email I sent to dabs resulted in the same old automated form reply, telling me to RMA the entire board. Not exactly helpful for a board that was currently installed in the machine and was perfectly functional with the exception of a faulty fan. Perhaps BT will also allow customers to phone dabs as well now, as I could easily have explained the situation to someone on the phone rather than have an automated email system generate replies without a human so much as glancing at my email
. All i needed was a replacement fan...eventually gave up with dabs and bought a nice quiet passive zalman heatsink.