Originally Posted by Rupert369
I'm struggling to understand how Easyjet and particularly Ryanair can get away with so obviously breaking the law. Are they exploitng a loophole or are they really getting away with flouting it? Please could somebody explain?!
It really makes me angry - they are happy enough to accept EU intervention when it works in their favour, such as the open skies policy, but not when it works for their customers, and I hope they will be taught that you can't have it both ways.
I fly with Ryanair regularly, and have never ever had a serious problem. Judging from what one reads online, however, it is only a matter of time, and if they don't offer me what I'm entitled too, I'll look forward to seeing them in court.
Rupert, I can assure you that the 99.9% of times easyJet does comply with the EU rulings. I can only assume that there has been a MASSIVE break down in communications between the handling agents in Alicante and NMC in Luton.
And how do I know 99.9% of the easyJet complies? It's because I am crew and I always ascertain from the handling agents downroute when things have gone tits up that the pax have had what they are entitiled to!