I think that you might find that eos are far from ignorant. They are always willing to take customer feedback, and have made many decisions upon this!
Also I think its about time these two stop getting compared with each other! When was the last time we compared the whole Ryanair product with full service BA. They are completely different!! So are eos and Maxjet.
As for not having a clue of what theyre doing, if you had any idea about the company as a whole instead of being an IGNORANT sceptic perhaps you would find out that the company is run by a large number of experienced individuals.