Seer,
Thank you for calling a meeting of 40 aviation professionals "suckers", we really appreciate it.
As ever, you are missing the point. The gentleman in question apologised twice for his handling of the situation and promised more consultation in the future. He appeared sincere and convincing.
Yes, okay, it could have been a complete act and no, we don't expect the leopard to change his spots overnight, but it might just have been one small step in the right direction and we encouraged him with a handclap.
No doubt you would have just sneered and walked out, which would of course have solved everyone's problems.