XP Stops Responding at shut down
I have searched the forum for this problem but it appears that no one else has had this issue yet...
When I try to shut down my XP Home edition PC, it gets as far as the "Saving your settings screen" and then hangs. I can not even ctrl-alt-del from here. If I want to shut the computer down, I have to hold the on/off switch for 5 seconds.
Microsoft are useless as usual. They list the symptoms exactly but their proposed cure does not work:
1- Remove East Asian Language support
2- Turn off the welcome screen
3- Get the latest service pack and updates.
I have completed all 3 of the above but still no success. Can anyone help me please?