Having worked as a Dispatcher and now working as a pilot i have seen engineers from both sides of the fence!
As a Dispatcher the engineers were nothing more than an annoyance! I found them rude and ignorant.....Especially those who work for a Charter outfit up in Manchester!
As a pilot i see them as helpful, and pretty intelligent individuals who are there to make sure todays aeroplane is likely to cause as few a problems as possible....I have a tech question so i ask them...SIMPLE!