Pprune Radar, having a flyer with you may not always work.
All handling agents or airlines are obliged to have copies available for pax. When a Ryanair flight is cancelled or delayed though, the ticket desk agents are to hand a copy to each pax they dealt with saying something along the lines of "this is what you are entitled to under the EU compensation laws. Ryanair do not accept these regulations though and you will not be receiving any of the compensation described. They would rather you took them to court."
Maybe EZY are trying the same, but in a less brazen way. I have not heard of anyone taking FR to court yet. Maybe other LCCs should follow their lead?
XSB.