Most of the posts here seem to have fallen into two main catagories; those that think we should lighten up and those that think we should err on the side of caution at every occurence.
There are some people that suffer from illnesses that do not allow them to wait if they find that they need to use the toilet and why should they notify us on boarding of what is most likely to be an embarassing complaint. There are more people than you might think suffering with these kind of ailments.
What I am trying to say is you need to tread carefully when dealing with pax that have transgressed any of our rules, there could be any number of reasons why. How would you feel if someone tore strips of you in another environment because you had "crossed a line" and you had not understood the real implications that usually takes some form of training to understand.
Each situation is different and requires to be treated as such, but with some reasonable SOP to follow we might get better at getting it right.
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