Notwithstanding the technical difficulties that have occured introducing such a large project requiring everyone to have access, the lack of apparent thought about how we will use the system - or at best lack of dissemination of this info - is amateurish and very embarrassing.
But you can't blame technology or consultants for people not having passwords nearly a month from switchover. There are less than 50,000 of us and the admin people know where we all are (or did!). The simple password issue is a far better indicator of the level of negligence we're dealing with.
The best thing to come from this would be a major investigation into both our procurement and contracts policies as well as totally reviewing how our 2-year-in-post staff manage projects. Could this abortion prompt us to reconsider labelling dissenters as constructive critics, versus promoting poodles who are afraid to grasp the occasional nettle and say it can't yet be done?
Adding to my trademarked 'Change Fatigue (tm)' I'm going to add 'Poodle Culture' to my personal dictionary of RAF related idioms.