I've got a trip next month on AA. 2 business class transatlantic, 4 internal flights, 3 of those American Eagle, one AA First class. We'll see how that turns out, but past experience tells me not to hope for too much.
And if they get a grounding in customer service........Last year, radeng is flying America West from San Diego to Phoenix to get BA289 to LHR - a published connection in those days. America West 'plane delayed, request for everyone to go to the desk for re-routing. I get there, woman asks'What's you final destination tonight, sir?'
Radeng: 'London Heathrow'
AW employee :'Oh sh*t!'
Just out loud, just like that.........
We all think it, BUT..........