Originally Posted by TotalBeginner
This is exactly what I can't understand about FR. Not only does their manual system restrict passengers to specific desks, they also require two memembers of staff to go through the process of checking in the passengers again on their DCS post departure??? I've taken part in this process myself, it's extreemly time consuming, and very rarely do the two match up.
I don't see how FR are checking in the pax again at the gate. All you do is mark off the pax that have passed through so you can see who exactly is missing.
The 2 desks per flight also works pretty well but only if both staff members are up to the job. If they are slow then you get issues.