PPRuNe Forums - View Single Post - Terrorist 'lookalike' wins $27.5 million from Southwest
Old 16th Apr 2006, 06:26
  #9 (permalink)  
radeng
 
Join Date: May 2001
Location: south of Cirencester, north of Lyneham
Age: 77
Posts: 1,267
Received 33 Likes on 15 Posts
Bearing in mind the attitude to customers, the manners, and the general attitude of cabin staff in the US, seems to me that a good swingeing fine might, just might, persuade airlines in the US to hammer into the rude, uncaring, don't-give-a-damn, you're-lucky-we-let-you-on-board-at-all types that seem to form 99.9% of their cabin crew that maybe, occasionally, the customer is right.
Any complaint about lack of service is likely to get someone branded as a troublemaker, even to the point of calling for security when they arrive. So fine the airlines, and fire some of those cabin crew!
I hate travelling in the US. Even First isn't as good as BA economy!
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