My BSA hasn't been paid either, although a colleague at the same unit has received his.
As I don't have a password yet, I can't log on to the system - when I phoned the JPAC they said they couldn't help me as my account would not be 'live' enough for them to interrogate until I logged on!!!!!!
I want to know who the hell is responsible for this piece of s**t and who is going to be held accountable for the immense and almighty c*ck-up, in particular the bright spark that decided to shut down SAMA prior to bringing JPA on-line.
Did it not occur to them to conduct an end-to-end systems trial? And don't start me on capped actuals....
Pitiful, and an absolute disgrace.
SBG