I prefer reading the humor thread in this forum.
How am I supposed to laugh about ATC fun, when it is started by saying
secondly because the collection provides examples of not so great communications and relationships between 'customers and suppliers', in the context of achieving quality of customer service and service delivery. There is always room for well placed humour and/or firmness in organizational communications, but when misplaced, effective inter-group working can be undermined, especially when a little misogyny, xenophobia or arrogance is thrown into the mix.
"Here, look at this funny stuff, but always keep in mind how bad it actually is".
uh huh...
Regards,
Robert