Hey The Passenger,
The reason that some may sound condescending to you is that we are fed up to the back teeth with the press and passengers who think that they know something about flying second guessing our every move.
This is our profession. We take pride in doing it well. NOTHING that these guys did was unprofessional or unsafe. Some days you end up declaring an emergency - that's the way that flying is.
How about I come to your place of work and critique everything that you do - even though I may understand little of what you do.
Don't fly with us - you will not be missed.