Originally Posted by Bumz_Rush
....but the non computer, possible non literate passenger who needs reasurance that all is well.
Also what about the situation when the ticket was issued on line, and the credit card was a company officer, and the company did not know the FF number.
I have several times received a phone call from my company giving me a flight number, and a locator number. This is not enough to take the DIY route.
If this is the only route to actually get on board the aircraft, where do I stand in relation to actually being permitted to board. (reference the out stations statement).
Flexjet can keep us up to date as to the efficiency of the out stations.
Bumz
So what on earth do you need to DIY at the terminal then? Online I only need to remember my PNR & flight number - the rest I know (where from & on which date I'm flying!). If terminal DIY kiosk needs more info then someone at BA IT needs to have a look & sort it - seems stupid needing different info depending how you wanna check in.
cheers
FF