Of course one makes mistakes Bitmorerightrudder, some might be disastrous most not. However, as professional aircrew we understand that the buck stops at the left hand seat. We understand that passengers place their trust and lives in our hands and expect us to get it right, we don’t in the main, make excuses or expect others, such as yourself, to do so for us. We accept responsibility for what we do and are usually the first to hold up our hands and admit our errors and accept the consequences. There may be extenuating circumstances, bad luck or any number of reasons why an accident happens but ultimately we know that there are no excuses for incidents such as this. I’m sure that this crew understand this, they will have plenty of time to reflect on what might have been but for sure they don’t need platitudes from such as yourself.