with regards to the increased allowence, i hope it stops as some flight are getting out of hand. It is supposed to be 10kg per pax but they are getting much more than that throught. Today i tried to put a passengers bag in the overhead locker but could not lift it above my head as so heavey, while the lady and her partner watch me and another passenger struggle with her bag, in the end i had to put it between seats.
I also have had a grown men aged around 40 in good health, 6ft tall, ask me to carry their heavy bags to the hold. This i don't mind for old, infirm or parents with children, but grown men expecting me to carry there heavey bags is not on.
For 1, they packed, carried it to and through the airport onto the aircraft, so why should i carry it to the hold.
2. I have not recieved training on how to carry and lift such bags, were as baggage handlers have.
3. If i was to carry and lift peoples excess bags on every sectors, i would end up with back problems. This would result in me being off work on sick pay, costing the tax payers money and me in discomfort.
I don't agree with the charge and think it unfair, as we need to think on a bigger scale, ok this may make the company money, but not making the customer happy or the crew. they even may up spending this extra cash on sick pay and medical bills. Lets see.
