Crewboy, take it from someone who started his career with Aer Lingus (back in the good old days when the service was great and the company made massive losses!!!) and even did a quick stint in its recruitment department...RING THEM!!! They love people who take the initiative to actually call the company by phone. The airline has barely heard of email internally so dont expect a reply to an email. The fact that you would be calling from the UK may mean even more stars next to your name!!!