Even though that GAPAN page has "21-Mrz-2006" (Mrz??) at the bottom of it, it is yonks old. I could be 2 years old, but I certainly recall it knocking around a while back.
In addition, it is a survey. Organisations do two things with surveys: 1) Delegate the completion to a junior member of staff 2) Answer how they would ideally like to operate rather than what actually happens.