Originally Posted by SecurID
Then why
Direct quote from the FOM, Chap 4, Page 4.
It does say that but I would also refer you to the chart of Organisation and Structure - Organisational Responsibilities. Crew Planning, Crew Scheduling and Network Control all report to the Vice President of Network Control and Logistics who reports to - not SVPFO but rather directly to EVPFO. While you may be advised to direct your complaints to the Chief Pilot, and I'm sure they will forward your comments and complaints to the crew scheduling department, said department is under no requirement to do anything about it. In fact, that organisational chart explains so much about why we are in the state that we find ourselves. It also probably explains why any reports regarding dispatch and network control are completely ignored.