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Old 21st March 2006 | 18:21
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Saab Dastard
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Joined: Mar 2001
: PPL
Posts: 8,121
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From: Twickenham, home of rugby
RFCC,

It might be a DNS (Domain Name Service) problem.

I'm assuming that your mail server with ISP-1 is an "intranet" service - that is, your PC and the mail server are on the "same" network, not the public internet.

So you can resolve names on the intranet, but not the internet - e.g. ping smtp.myisp.co.uk resolves to an address such as 192.168.12.10.

Try pinging your email server, then try pinging www.bbc.co.uk.

Next, check your IP configuration with ISP-1 go to a command prompt, type ipconfig /all. In the listing should be entries for DNS server(s). If there aren't any that's the problem. If there are DNS servers and you get a response from pinging bbc, then it may well be a browser or firewall setting.

Have you got a proxy set up for ISP-2 that you don't need for ISP-1?

Try disabling the zonealarm firewall (briefly) for a short test to see if you can connect.
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