Error - please help
My computer is showing error 3021.4 and reads as follows: Norton Antivirus was unable to start the Instant message scanner, it will be unable to scan the instant messanger downloads for infections. The advice they give on their site is uninstall Nortons and then re-install which I have done - still no joy. Please help. I know very little about computers, so please explain in layman terms.
Thanks. DQ