Originally Posted by ex_matelot
Richard..obviously I am posting from a different laptop to the one thats tits up!!!!
Yes, I got that, which is why I mentioned "your" and "her" computer... I was implying that trying to fix the problem when all you have is her broken computer might be a little difficult
Is her important data backed up? If so, you might want to think about installing XP (or Linux!!!). With XP you probably won't lose any data anyway...