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Old 17th Mar 2006, 20:15
  #55 (permalink)  
PAXboy
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
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Flying Con
... happy to pay $$$$$ for many different flavors of professional expertise.
Hhmm, well, it's another discussion altogether but: Working in Telecommunications for 25+ years I found that - as the technology entered every day life as fax machines/mobile phones/e-mail/internet then clients thought that they understood it and did not need an expert to tell them. Pointing out that buying a cordless phone at home and a network of 200 cordless phones in an office building was not the same thing ... was met by polite disagreement and end of sales pitch.

In other words, whereas the really big companies knew that they had complex installations and needed specialised help, at the middle and smaller end of the market, they thought that they understood it and could do without. "But it's just a telephone!" (and many other things besides). Now, all specialists say this across the years I am sure but it's just my observation of one of the changes that I (and colleagues/friends) have seen.

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