Voeni wrote
"wake up! You get what you pay for!
Why do passengers expect the same from FR than from, say BA? For the few pounds they pay, they simply cannot expect more! And this is by no means meant against FR, but against all complaining pax."
Come off it Voeni... Cheap airlines take people cash with a promise of service. If they fail to deliver it, then it's no ones fault but their own (the airline that is). They put together business plans and costings to undercut each other. If they over reach themselves... too bad, they should face the consequences as in any other business.
There seems to be too much of a "well you get what you pay for" acceptance creeping into their business models.
Should the "you get what you pay for" philosophy extend to flight safety too?
When a company's whole business plan is "we fly you on the cheap" then we, as paying customers have every right to expect them to fullfill that promise and not blindly accept their spin that "well you get what you pay for".
Just my thoughts!!!