Reinstalling stuff ..
My dear Gurus' .. if one wanted to do a clean install of the OS and other programmes, how does one go about it?
(I've had a few dramas of late, the computer seller has indicated that it is a software problem and that a clean reinstall will fix all issues.)
I know I need to save files and the like and need to clean the hard drive, but just how do I do it - clean the hard drive that is?