20 min turn-around unrealistic!

[bruppy]

Good Boarding calls

Surprised that Baby.com states that at EMA (Sorry NEMA is too much of a mouthful & in my opinion should never have been changed) the CSA's do not direct pax to the rear steps, a good boarding call & pro-active instructions when "pulling the card" should ensure that’s not required?
At our base we have the luxury of holding lounges & can "pen in" the pax even before the inbound arrives, if we use 2 sets of steps then telling the pax seated in rows 14-26 to use rear steps & all other rows to use the Fwd normally means a smooth departure, even if we use the bridge (as we do most times) sending down 14-26 first ensures they get onto the aircraft & get settled far quicker. Having allocated seating is a godsend though as when FR boards its a rugby scrum & we normally have to waste having a staff member at the top of the ramp to stop businessmen from trying to get on before those with small children, after that its normally "every man for themselves" despite calls for Seq no's 1-60 1st, (normally you get lots of blank looks & "where's me number"). Traveling FR last year REU/LTN & it was a nightmare they called pax with children 1st & we all stood up (was during school hols) was let through the gate & then held by a rope across a very wide pathway, when the A/C was ready the rope dropped & it was like the grand national start, not good if your traveling with 2 kids & a slow walker. Never again.
Talking of FR look at airlinequality.com for loads of bad experiences of their dubious customer service.