I needed to travel MME - LHR - MME at short notice. Bmi web site booking "under maintenance!!" Rang bookings and got overseas (Mumbai?) call centre. 1040 MME LHR BD333 OK no problem. When I asked for BD338 1615 LHR MME I was asked why do I want to travel back the same day?!!! I was then informed that the only way I could travel LHR - MME was BAW LHR - ABZ and then Eastern ABZ - MME. After some persuasion the girl agreed to check availability on BD 338 and discovered that there was a flight LHR - MME!!! That was Bmi's own call centre!
I despair.