I've flown Southwest and spent an entetaining hour watching them turn around a couple of 737's. It was great to watch.
Girls was doing check in stuff on the computer. Guy was grabbing bags and loading onto trolley. Aircraft arrives, girl leaves check in, puts on ear defenders, grabs bats and marshalls aircraft, then connects ground power. Guys unload, then load, check in girl takes baggage from late check in passenger and loads it herself. Engineer wanders up, then wanders away again.
Girl who was marshalling the aircraft announces boarding and checks passes. Guy who was loading now driving tug. Another girl disconnects ground power then goes back to checking in.
Poetry in motion. I wonder if anyone in QF senior management could even find the fuelling point on a 747?