Originally Posted by concorde001
BA don't offer business class on UK domestic flights. It's all single Y class and has been for many years now.
You are correct that BA do not offer business class LHR-MAN. However, as Land After has pointed out, they do offer inclusive food and drinks and more generally an air of customer service and some recognition that my custom is valued.
On bmi, one has to argue to be allowed to use human check in, even if one's ticket/status permits this.
This is why I, and I believe many others, have taken up the choice that bmibabyfc notes that bmi offer and have switched from bmi to BA. Perhaps that is why bmi's pax figures (Jan) load factors are down by 15% and load factors are hovering above 50%, whilst BAs figures are holding up.