Originally Posted by bmibabyfc
bmi is longhaul and shorthaul using the airbus a/c. bmi offers its pax on the shorthaul market a variation of ticket classes depending on what (THEY, YOU - THE PAX WANT), you choose and you fly - simple as that!
bmi is longhaul and shorthaul, using airbus or a clapped out 767 with different product offerings depending on which airport you happen to be departing from and what aircraft you end up on. Some SH have business, some don't. LH has paid for drinks in one market, it doesn't in another.
bmi offers it's pax on the SH market what they think pax want (10,000 mysterious PAX who included none of their frequent flyers it seems) and have then chopped and changed and flim flammed since the introduction of NBM that no one really seems to know what is going on - much less the passengers. "Tiny" fares which aren't always tiny. Some people have lounge access, some don't, which seems to change from week to week. OLCI and SSCI which treats low fare paying pax like dirt and assigns them ridiculous seats..The list goes on!
but from a pax point of view this couldnt be easier!
The mind boggles. Easier? This whole NBM will be a source someday for a business text book on how not to do things!