Originally Posted by AirSurfer
the reason flights may get schedule changes in the future etc etc is probably due to aircraft having to go to the hangar for their checks and also slots changing daily from ATC,
people are all to hot to start bad mouthing however when a company does good for them nothing is ever said!!
p.s if your flight is ever that bad or you have issues with thomson then fill in the questionaire on the flight i know for certain they contact you!!!! and resolve the issue
thomsonfly are a great ariline
You obviously know little about the way a decent airline works :- Schedule changes do not take place due to 'aircraft having to go to the hangar for their checks' - These are known and planned well in advance. Last minute technical issues are a different story though
A more realistic reason is that the airline doesn't have the necessary aircraft numbers to publish and operate such a schedule.
I've never stated that the flight itself has been bad, just commented on the number of schedule changes and the airlines failure to notify it's customers prior to finding out for themselves.
Customer services are appalling. When enquiring about the changes you get a scripted reply and when questioning their failure to notify, they blame lost-e-mails !!! How convenient for them, absolute garbage.
Since Thomsonfly have failed to answer my questions, I've passed it into the hands of others who may get a more significant response .
Thomsonfly are a poor excuse for an airline. Maybe this is why their pax yields from Bournemouth are not too good.