What fun the e-learning package is! Having logged on last week before it all crashed, I and several others discovered that our Personal Details page info was mostly incorrect (wrong DOB etc). A quick phone to the helpdesk revealed that I was not the only one. Imagine my surprise!! Most of the errors were DOB and email address related. The helpdesk then explained how she had just taken a phone call from someone who was born in 1902, and was still serving! Talk about extension of service!
Roll on the 20th! I suggest we all brace ourselves and warn the bank in time for payday!
SS