I jumped ship 16mths ago and now work for a larger more professional outfit. I see lots of bmi gold card holders (some who recognise me ) and they just say that the airline is now dire, unable to through check bags, gold card holders unable to prebook there seats , and to add insult have to pay 3.50 for a g & t out of there own pocket after a day which for many biz people may have started by getting out of bed at 4am and not returning till the 5 pm flight. Also many complain that the schedule is now pants. It used to be 4 x Mad a day then 2 then 1 and now being scrapped.
I think that Sir Michael has done a fantastic job in building up this company from nothing, He's never seeked publicity like others, and used to have a fantastic product. However he's taken his eye off the ball and surrounded himself with muppets. I hope that he has squirrelled some pennys away as I fear bmi are on there way out.
Goodbye bmi and RIP