Right - back on line after three days of working away (and a network failure).
Have quite a bit to read, it appears. Thanks for all the advice (BOAC - got your PM today, thanks).
Postman already brought my Service Pack 2 CD whilst I was away - so ordered on the 19th (late at night), delivered by snail mail on either 23rd or 24th. US$1.77. Nice one, Microsoft.