IT’S OFFICIAL - RYANAIR IS NO. 1 FOR CUSTOMER SERVICE
Ryanair, Europe’s No. 1 low fares airline today (Wednesday, 22nd February 2006) welcomed the just released AEA and Ryanair figures for customer service in 2005.
Speaking today, Peter Sherrard, Ryanair’s Head of Communications said:
“The comparison between AEA, Ryanair and Easyjet customer service statistics clearly shows that for the third year in a row Ryanair is the most punctual major airline in Europe with the most on time flights, the fewest cancellations and least lost bags.
“The report confirms:
Flights: During 2005, nearly 3 in 10 passengers who chose British Airways were delayed compared to just 1 out of 10 with Ryanair.
Mislaid bags: During 2005, 35 passengers in every 2,000 flying with British Airways had their bag mislaid compared to just 1 in every 2,000 with Ryanair.
Cancellations: During 2005, 12 in every 800 British Airways flights were cancelled, compared to less than 5 in every 800 with Ryanair.
“The report also confirms what millions of European consumers already know; if you want the lowest fares, the best customer service and best on-times, fly Ryanair”.
Did you ever hear such rubbish in your life ? Ryanair wouldnt know the meaning of good customer service if it hit them between their two front eyes!! The way customers are treated is unbelievable ! Ryanair are the worst for customer service