no where did the word "mayday" come up in the CVR. I checked with my "FIND FUNCTION". Believe me, "MAYDAY" might have gotten a little more attention from ATC...they got cleared direct to JEF , and they spent some time trying to tune up JEF...ATC should have given them a heading (unless I missed this, please check and inform me), a RADAR VECTOR and a few seconds might have been saved.
You're right, there was no Mayday in all of the 12 minutes and 29 seconds between Capt (seemingly) confirming double engine failure and asking F/O to advise ATC. I don't doubt it was recognised and acted upon however, the assistance you suggest they needed may have been available had their status been made clear......................Of course, I could be missing something here