A virus that kills Norton? .... and XP service pack 2?
Got zapped last night by a virus that came from a trusted colleague when we both just happened to be logged onto MSN Messenger, but not chatting to each other.
Norton caught the virus and said it killed it but, on closing the notification box, there was a second box underneath, from Windows, warning that something was trying to alter my settings and the only way to fix it was by inserting the Service Pack 2 CD. I've downloaded SP2 into my machine from the internet - so don't have a CD copy of it. How do you move forward there?
Now, it seems that whatever did get into the computer has changed the various windows files - it changed my internet home page (but I've reset that).
The only other difference I've noticed, so far, is that Norton has been closed from my system tray, the program will not open if selected through start/programs (it freezes) and any attempt to access a Symantec web page from my computer is blocked.
Anybody any ideas, polite comments or suggestions?