acbus1. I see we have moved from statements that "Ryanair is merely suffering from a small number of misguided malcontents who complain excessively" (the it's all nonsense claim) on to claims that Ryanair is no different from any other airline (the it happens everywhere claim).
It turns out that the documentary, which was rubbished extensively here in advance as being unreliable, is now being presented as the sole source of evidence about Ryanair and as supporting the notion that it shows Ryanair to be no different from other airlines. Get real.
You sir are wrong. "Every airline out there (with a few exeptions)" is NOT like Ryanair. Talk here is cheap and you get to express your opinions like everybody else, but ....... why don't you start by going to read up on the many posts with many very different stories posted here over the past couple of years. The evidence is there for those who want to look for it.