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Well what can i say.... apart from nearly falling asleep through that.... i found it a truly disappointing programme.
Well said HostieGirl they are definately issues to be addressed but nothing of major concern oh apart from the reference thing!
As for the boarding with passports, I've worked as ground staff dispatching ryanair flights as well as boarding them and i have to say i've managed to check passports, boarding cards and a cross check and still get the plane out on time. This all comenced when the captain and cabin crew are ready to board not a minute before. Though no offence to cabin crew but god some of them can be sooooo slow when boarding!!
Anyway i have nothing else to say as there is nothing else to say on the matter.
oh apart from MOL should have been given a live interview it would have livened things up!!