LTNman said "It is sure to make you think carefully before booking that next "no frills" flight"
I don't think its appropriate to class all no frills or low cost airlines the same as Ryanair, just the same as you can't class flybe to be the same as easyJet.
Each airline is different, with similar operating procedures and rules.
What's so wrong with crew speaking to frankly about the job they do, there are times when we all have a moan about it - I'm no different.
I believe that judgement should be reserved until the program itself is broadcast, after all people in the industry will know what ‘normal’ practice is and what isn’t.