As a punter, I will be very interested in this documentary, and I find it hard to understand the paranoia (all the world hates us etc...) coming from some above. Why is the Ryanair CEO in court so often? why do so many people have bad stories about Ryanair?
I agree that some journalism is pretty poor, but here is the reality check - when you have a CEO who has a cavalier, publicly stated don't give a toss attitude, it is only a matter of time before questions start being asked. In a democracy, it is good to know that journalists have the freedom to investigate these types of issues, and I am equally sure if it is factually incorrect Ryanair will 'see C4 in court', as is also their right in a Democracy.
I agree with an earlier poster that it would be better if these questions were asked by relevant regulators, but sadly that doesn't seem to be happening. This is the result. Maybe the industry needs to look at itself rather than blaming everyone else, including documentary makers.