PPRuNe Forums - View Single Post - What really happened when we missed a Ryanair flight - they were quite reasonable
Old 7th Feb 2006, 16:57
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WHBM
 
Join Date: Oct 2002
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What really happened when we missed a Ryanair flight - they were quite reasonable

There's much fear that if you miss your Ryanair flight check-in cutoff by one minute they will say "tough". But we found out yesterday morning that it's all much more reasonable.

Got caught in the big traffic holdup at the bottom of the M11 going to Stansted, lost about 1.5 hours, arrived there after the flight had closed. But the ticket desk rebooked us onto the next flight without a problem for a standard fee of £40. As this sort of thing happens to most of us no more than 1% of the time, it's a reasonable price to pay. And it was convenient to be going to Dublin with a frequent service.

Apparently there is a further cutoff at 3 hours, after which you need to buy a new ticket.
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